Cookies Policy

About cookies

Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to recognise a browser or device and remember certain information. Cookies can help a website operate correctly, improve performance and provide a more consistent experience when you return.

Rich Papa Casino may use cookies, web beacons, pixels, local storage and related technologies. For simplicity, this policy refers to these technologies collectively as cookies. Some cookies may be placed by us, while others may be placed by service providers that support website functions, security, analytics or marketing activities.

Cookies do not usually identify you by name on their own. Depending on how they are used and combined with other information, they may be associated with information relating to your account, device, browser or website activity. The information collected may include your IP address, browser type, device type, language settings, pages visited, links selected, approximate location and the date and time of access.

The use of cookies may vary depending on the page you visit, the device you use, the settings of your browser and whether you have an account or are signed in. We aim to use cookies in a way that supports website operation and respects applicable privacy requirements.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for core website functions. They may help with account access, session management, security controls, fraud prevention, page navigation and the processing of requests. Without these cookies, some parts of the website may not work properly. Because they support essential functions, they may remain active even when other cookie categories are disabled.

Functional cookies

Functional cookies allow the website to remember choices you make and provide features that are more convenient. For example, they may remember language, region, display or preference settings. These cookies can help reduce the need to repeat the same choices during a visit or on a later visit. If you disable them, some personalisation features may not be available.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, navigation patterns, loading performance, error messages and the general effectiveness of website features. This information can be used in an aggregated or statistical form to improve content, usability, stability and technical performance.

Security and risk management cookies

Security-related cookies may help identify suspicious activity, protect accounts and transactions, limit automated misuse, and support responsible operation of the website. They may be used to recognise unusual activity or maintain security information during a session. Blocking these cookies may affect access to certain services or may require additional verification.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertisements, understand interactions with promotional content and show information that is more relevant to a visitor. These cookies may be set by us or by advertising and measurement partners. We do not use this category to remove your responsibility to comply with applicable gambling laws or age requirements.

Why we use cookies

Cookies may be used for several related purposes. Their use can help us deliver a secure and reliable online casino website, remember a visitor's choices, and understand how the website is being used. The purposes may include:

• Keeping pages, account areas and website features working as intended.
• Maintaining a secure browsing session and supporting account protection.
• Remembering selected preferences, settings and consent choices.
• Recognising a returning browser or device where this is necessary for website operation.
• Understanding website traffic, performance and technical problems.
• Testing improvements to layout, content, functionality and navigation.
• Detecting, preventing and investigating fraud, abuse, unauthorised access and other security risks.
• Measuring the effectiveness of communications, promotions or advertising where applicable.
• Supporting compliance, auditing, responsible gambling processes and the prevention of activity that is not permitted.

Information obtained through cookies may be combined with information collected through other lawful means. For example, technical information may be considered alongside account, support or transaction information where this is necessary for security, compliance, customer service or website administration. We only intend to use information for legitimate business, legal, security or service-related purposes.

Cookies may be session-based or persistent. Session cookies are generally removed when you close your browser, while persistent cookies may remain on your device for a period of time or until they are deleted. The length of time a cookie remains can vary according to its purpose, the provider that sets it, your browser settings and any applicable retention requirements.

Your cookie choices

When available, the website may provide a cookie banner, preference centre or similar control that allows you to accept, reject or adjust optional cookie categories. Your choices may be stored in a cookie so that the website can remember them. If you clear your browser data or use another device or browser, you may need to make your choices again.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block particular cookies or block all cookies. The steps vary between browsers and devices, so you should check the relevant help or settings menu for instructions.

1. Open the privacy, security or content settings in your browser.
2. Review the available cookie and site-data controls.
3. Choose whether to allow, restrict or delete cookies for this website.
4. Close and reopen the browser if required, then revisit the website.

Disabling optional cookies may not affect general browsing, but it can reduce functionality or prevent some preferences from being saved. Disabling strictly necessary cookies may stop parts of the website from working, interfere with account access, affect security checks or prevent certain requests from being completed. Browser settings do not always remove information already held by a third party or change information collected before your choice was made.

If you use more than one browser or device, cookie controls normally need to be applied separately. You are responsible for reviewing the settings on any device used to access the website. Your cookie choices do not change other legal requirements, account obligations, age restrictions, identity checks or responsible gambling controls that may apply when using an online gambling service.

Third-party technologies and links

Some cookies or similar technologies may be provided by third parties that help us operate, secure, analyse or improve the website. These providers may process information in accordance with their own privacy notices and contractual arrangements. Their services may include website analytics, security tools, technical hosting, payment-related support, customer communications or advertising measurement, where relevant.

Third-party providers may use their own cookies or technologies, and their practices may change from time to time. We do not control every aspect of a third party's systems. You should review the privacy and cookie information made available by the relevant provider if you want to understand how that provider handles information or how to exercise choices directly with it.

The website may contain links to websites, applications or services operated by other organisations. A link does not mean that Rich Papa Casino endorses or controls the linked service. Once you leave our website, the other organisation's privacy policy, cookie policy and terms may apply. We recommend checking those documents before providing information or allowing technologies to be placed on your device.

We may also receive information from service providers where necessary to detect security threats, prevent fraud, maintain website reliability or meet legal and compliance responsibilities. Any such use should be considered together with our Privacy Policy, which explains how personal information may be collected, used, disclosed, stored and managed.

Changes, privacy and enquiries

We may update this Cookies Policy when our website, technologies, service providers, business processes or legal obligations change. The updated version will be made available on this page, together with a revised effective date where appropriate. You should review the policy periodically so that you remain informed about how cookies may be used.

If a change materially affects the way optional cookies are used, we may provide additional notice or request a new preference where this is appropriate. Continuing to use the website after an updated policy is published may indicate that you have read the updated information, but it does not override any consent choice or legal right that applies to you.

Cookies are only one part of how information may be handled. Our Privacy Policy contains further information about personal information, access and correction requests, security measures, disclosures, overseas service providers, retention and privacy rights that may apply to visitors in Australia. If you have a question about this Cookies Policy or want to raise a privacy concern, please use the available contact or support channel shown on the website.

When making an enquiry, please avoid sending passwords, payment details or other sensitive information through an unverified channel. We may need to confirm your identity before discussing account-related information or processing a request. We will handle enquiries in accordance with applicable requirements and the information provided in our Privacy Policy.